Implementing an automation system within a correctional agency can be a challenging and complex process. AMU's Dr. Ron Wallace has extensive experience helping correctional facilities automate their processes and recommends administrators start with a business process reengineering (BPR) assessment. Learn more about BPR and what additional steps agencies should take before adopting or implementing new technology.
Many professionals believe the emergency medical services (EMS) industry has hit an impasse with industry-wide budget cuts, falling wages, and staffing cuts. However, during this difficult time, a new paradigm has emerged: the mobile care program concept. Such a program essentially prevents patients with chronic illness from costly emergency room visits. Learn more about the management and system requirements needed to help mobile care programs become the catalyst for change in EMS.
By Giles Hoback, III, faculty member, Emergency and Disaster Management & Fire Science Management at American Public University
The Federal Emergency Management Agency (FEMA) just released its 2014-2018 Strategic Plan, including updates to its mission priorities, key outcomes, and stakeholder communication. The new plan was developed in response to the Department of Homeland Security’s Quadrennial Homeland Security Review and takes its foundation from the same review.